In the B2B world, 80% of your business comes from 20% of your clients. In fact, for some companies a few hundred clients generate millions of dollars in revenue. And they do so because they have a strong loyalty to that firm. Listen as Karen Posey, a senior consultant at Geehan Group, explains how to develop client loyalty that not only sustains your business but enables it to grow more than you thought possible.

Direct download: Developing_Client_Loyalty_Posey.mp3
Category:podcasts -- posted at: 7:00am EST



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